We offer same day despatch from Monday to Friday, excluding bank holidays subject to receipt of order with cleared payment before 15:00 hrs (UK) time.
We ship via FedEx. FedEx UK courier deliveries are made between 09:00-17:30 Monday to Friday and require a signature on delivery. In the event of a failed delivery attempt, a card will be left, so that you can contact FedEx UK arrange re-delivery noting that we as the ‘supplier’ cannot be held liable for re-delivery arrangements you have made.
We are unable to replace damaged goods if they have been signed for “Received in Good Condition”. Damages/Shortages must be notified to us within 24hrs of receipt.
To report damaged goods within 24 hours of receipt please call us Mon - Fri 09.00 - 17.30 (UK) on 01954 231668
30 DAY MONEY BACK WARRANTY - if you change your mind for any reason, unused items still in their original condition and packaging may be returned to us within 30 days from the date of purchase for a full refund. A copy of the original invoice must accompany the return. Return cost is paid by the customer, unless return is due to our error. All items are warranted against defects in materials and workmanship for 12 months from the date of purchase.
Please notify us before returning goods at email@example.com or on 01954 231668
Products offered for sale are held in stock in our extensive warehousing facility.
Our policy is to process product for dispatch on the same working day as orders are received (subject to time constraints) to ensure customers receive their orders as quickly as possible.
For despatch, invoice or product query please call 01954 231668 or
Forlife Advanced Engine Coolant, Wakefield House, Cambridge, CB24 4QZ